Cinazu

Terms of Use

Last updated: 14 November 2026

These terms are an agreement between you and Lil Dog Productions, LLC, a California limited liability company ("Cinazu", "we", "us"), which makes and publishes Cinazu. They cover the Cinazu app for Mac, its credits, and cinazu.com. By using Cinazu, you agree to them. Our Privacy Policy explains how we handle your information.

1. Who can use Cinazu

You must be 18 or older. Our AI providers require it. By using Cinazu you confirm that you are.

If we learn that an account belongs to someone under 18, we'll close it. Any purchase refund goes through Apple.

You may use Cinazu for yourself or for your business. If you use it for a business, you confirm you're allowed to accept these terms for it.

2. Your account

You sign in with Apple. One account is for one person. Keep your Apple account secure, because anyone who can sign in as you can spend your credits.

3. Credits

What they are. Credits pay for the things Cinazu makes in the cloud: pictures, video, music, voices, sound effects, lip sync and effects. One credit is worth about one US cent at pack prices.

What they aren't. Credits:

  • have no cash value;
  • can't be exchanged for money or anything else outside Cinazu;
  • can't be transferred, sold or moved to another account;
  • aren't a deposit or a bank balance.

What you buy is a licence to use credits in Cinazu.

They don't expire. Credits you buy don't expire, and they work on every Mac where you sign in with the same Apple account.

You see the price first. Every paid button shows its price before you press it. Before a make starts, we set aside (hold) the most it can cost.

  • Video and voices: the price shown is the most you'll pay. If the provider charges us more, we absorb it.
  • Pictures, music and effects: fixed prices.
  • The assistant (Claude): priced as "about", then charged for what the answer actually used. It's never more than the amount held.

If a make fails, you aren't charged. If a make fails, is refused by the provider, comes back empty or unusable, is cancelled, or is lost on our side, its held credits come back automatically. You'll see it in Credits ▸ History. A result you don't like isn't a failed make, but every effect has one free redo (section 4).

Limits. To keep costs and abuse in check, we set limits, such as how many makes can run at once and how much an account can spend in a day. If you reach a limit, the app says so. Daily limits reset at 4 p.m. Pacific. You can email us to ask for a higher one.

Refunds go through Apple. Purchases are made through the App Store, so refunds are Apple's decision under Apple's terms. If Apple refunds a purchase, we remove the credits it added. If you've already spent them, your balance can go below zero, and you'll need to bring it back above zero before making anything paid. That stays with your Apple account, even if you delete your Cinazu account and sign up again.

Deleting your account. If you delete your account, unused credits are lost and can't be refunded or moved. The app tells you how many before you confirm.

Prices can change. We may change what things cost, and the price before you press go is always the current one. A change never affects a make that's already running.

4. The free redo on effects

Every effect you pay for includes one free redo:

  • It's for the same effect, with the same kind of model.
  • Start it within 7 days of the original finishing.
  • You're charged as normal, then the redo's credits come straight back in the same moment, once it finishes.
  • If the redo fails, nothing is charged, and you still have your free redo.

A redo can't itself be redone for free. A redo whose price is higher than the original's isn't free: this covers a different model or setting, or a price-list change of more than 10%.

5. Free credits and test builds

Starter and promotional credits. We may give credits for free, for example starter credits when you first sign in, or a top-up for a tester. Each Apple account and each App Store install gets starter credits only once. We may change how many credits new accounts get.

Test builds (TestFlight). While Cinazu is in testing:

  • Features may change, break or go away, and test builds may have bugs that lose work. Save often and keep copies of anything important.
  • Purchases are test purchases. Apple doesn't charge you for them. Test purchases add up to 3,000 credits a month per account.
  • Starter credits stay after launch. You get 1,000 starter credits, and they stay after launch.
  • Test-purchase credits end on launch day. After launch you keep your balance at that moment, or the total free credits we gave you (starter credits and any top-ups), whichever is less.
  • Your feedback: if you send us feedback or ideas, we may use them to improve Cinazu without paying you or crediting you. Videos you send us are covered by section 7.

6. Subscriptions

Cinazu doesn't sell a subscription. You buy credit packs when you need them. If we ever add a subscription, we'll update these terms before it goes on sale.

7. Your content

What's yours. "Your content" means what you put into Cinazu (your words, photos, clips, songs, takes and other files) and what Cinazu makes for you (pictures, clips, music, voices and edits). As between you and us, you own your content, to the extent the law allows anyone to own it (see section 10).

What you let us do with it. You give us a limited, worldwide, non-exclusive, royalty-free permission to use your content only to run Cinazu for you:

  • to send it to the company that makes what you asked for;
  • to hold the result until your app collects it;
  • to read reports;
  • to keep Cinazu safe and legal.

This permission ends when the content is deleted from our systems, as our Privacy Policy describes.

What we never do. We don't use your content to train AI, and we don't sell it.

If you send us your video. If you send us a video you made, we use it only to understand and improve Cinazu. We won't publish it or show it to anyone outside Cinazu without asking you first, in writing, for that video.

Providers' terms. The companies that make your results have their own terms about what you get. Our Privacy Policy lists them. Some providers may limit how outputs can be used, and some add invisible watermarks to show that an output was made by AI.

8. Your responsibilities for what you put in

You're responsible for your content and for what you do with it. You confirm that:

  • you own what you upload, or have permission to use it, including any music, footage, artwork, logos and characters;
  • everyone who can be recognised in a photo, clip or voice you use has agreed to it being used this way. That covers Replace character, lip sync, speaking shots and cast photos. If someone is under 18, their parent or guardian must have agreed, and you may never use them in anything sexual, violent or humiliating;
  • This is me is for you only. With This is me you add your own face, and nobody else's. A video in which a real person speaks on camera is made only for that person themselves, after they pass This is me on their own account;
  • using your content in Cinazu, and sharing what you make, doesn't break any law or anyone else's rights.

9. What you can't make or do

Don't use Cinazu to make, or try to make:

  • anything sexual involving a minor, or that sexualises a minor in any way. We'll report it to the authorities where the law requires;
  • sexual or intimate images of a real person, or any image or video of a real person without their permission;
  • impersonations meant to deceive: pretending a real person said or did something they didn't, faking news, or passing yourself off as someone else or as an organisation;
  • harassment, threats, bullying, or hateful content aimed at people for who they are;
  • content that encourages violence, self-harm, terrorism or other serious harm;
  • anything illegal, including scams, fraud, election deception, and content that infringes copyright, trademark, publicity or privacy rights;
  • content that breaks the providers' own rules. For example, Google's Generative AI Prohibited Use Policy, Anthropic's Usage Policy and fal's acceptable use rules.

And don't:

  • try to get around prices, limits, the free redo or our checks. That includes sending a file that misstates its length, or using many accounts to collect starter credits;
  • attack, overload, reverse-engineer or probe our server, or use it in any way other than through the Cinazu app;
  • resell access to Cinazu or its providers' models.

Providers may refuse requests they judge unsafe. For example, some providers don't change clips that show certain well-known people, or clips made elsewhere for people in the EU, UK or Switzerland. A refused make isn't charged.

10. AI results

AI makes mistakes. Results can be wrong, strange, low quality, or not what you asked for. Sometimes:

  • they look like other people's work, or like real people, places or brands. Check before you publish, especially for commercial use;
  • they can't be protected by copyright. In the USA and elsewhere, material made by AI without enough human authorship may not be protected, so others may be free to copy it;
  • they carry an invisible watermark from the provider that shows they were made by AI.

When you share what you make, label it as AI-made wherever the law or the platform requires it, for example a realistic video of a real person or event. The EU's AI Act requires this for deepfakes from August 2026, and many social platforms require it too. You're responsible for checking results and for how you use them.

11. Reports, suspension and closing accounts

Reports. You can report any result with Report this result. We read every report.

Suspension. We may suspend your account (pause paid makes) if we reasonably believe you've broken these terms, misused credits or limits, or put Cinazu, its providers or other people at risk. We may also suspend if we're required to, or while we look into a problem. Some checks are automatic: for example, an account that sends a lip-sync take much longer than it declares is paused automatically.

While your account is suspended:

  • you can still see your balance and history, use everything free on your Mac, and delete your account;
  • the app tells you it's paused, and you can email support@cinazu.com. We'll look at your case and tell you what we decided;
  • deleting your account and signing in again doesn't lift a suspension.

Closing accounts. We may close an account for serious or repeated breaches, fraud, or where the law requires it. If we close your account for a reason that isn't your fault, we'll make a reasonable effort to help you, including asking Apple about a refund for unused purchased credits. If we close it because you broke these terms, unused credits may be lost.

You can stop using Cinazu at any time and delete your account in the app.

12. Your own keys

If you add your own key for another company, requests made with it go from your Mac to that company. That company bills you, and your agreement with it applies. You're responsible for those charges and for following that company's terms. We aren't responsible for that company's service.

13. Other services

Cinazu works with services we don't control: Apple, Google, fal, Anthropic and others. Their availability, prices, models and rules can change, and we may add, change or remove models or features as a result. We'll show the current price before every make.

14. Changes to Cinazu

Cinazu is new and will change. We may add, change or remove features, models or effects, or stop offering Cinazu. If we stop offering it, we'll give you at least 30 days' notice in the app and on cinazu.com. We'll also explain what happens to unused purchased credits.

15. Disclaimers

Cinazu is provided "as is" and "as available". To the fullest extent the law allows, we make no promises that it will be uninterrupted, error-free or fit for a particular purpose. We also make no promises that any result will be accurate, original, or free to use for every purpose.

Some places don't allow these disclaimers, so they may not apply to you. Nothing in these terms limits rights you have as a consumer that can't be limited by contract.

16. Limitation of liability

To the fullest extent the law allows:

  • we aren't liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill;
  • our total liability for any claim about Cinazu is limited to the greater of what you paid us in the 12 months before the claim and US $50.

This doesn't limit liability for fraud, for death or personal injury caused by negligence, or anything else that can't be limited by law.

17. Indemnity

If someone brings a claim against us because of content you put into Cinazu or your breach of these terms, you'll cover our reasonable costs of that claim. This doesn't apply to the extent the claim was caused by us.

18. Governing law and disputes

These terms are governed by the laws of the State of California, USA, without regard to its conflict-of-laws rules. Any dispute goes to the state or federal courts in Los Angeles County, California, and both of us agree to those courts.

If you live in the EU, the UK or another place that gives consumers the right to use their local courts and laws, you keep that right.

Before going to court, please email support@cinazu.com, and we'll try to sort it out within 30 days.

19. Changes to these terms

We may update these terms. We'll change the date at the top. If a change materially affects your rights, we'll tell you in the app at least 14 days before it applies, unless the change is needed sooner for legal or safety reasons. If you keep using Cinazu after a change applies, the new terms apply. If you don't agree, stop using Cinazu and delete your account.

20. General

  • These terms and the Privacy Policy are the whole agreement between us about Cinazu.
  • If part of them can't be enforced, the rest still applies.
  • If we don't enforce something straight away, we haven't given up the right to.
  • You can't transfer these terms to anyone else. We may transfer them to a company that takes over Cinazu, and we'll tell you if we do.

21. The App Store

If you got Cinazu from Apple's App Store or TestFlight:

  • The agreement is ours, not Apple's. These terms are between you and us, not Apple. We, not Apple, are responsible for Cinazu and its content.
  • Use. Your licence to use Cinazu is limited to Apple-branded devices you own or control, as Apple's Usage Rules allow.
  • Support. Apple has no duty to provide support for Cinazu.
  • Warranty. If Cinazu doesn't meet a warranty that applies by law, you can tell Apple, and Apple will refund the price you paid for the app, if any. Beyond that, to the extent the law allows, Apple has no warranty obligation. Any other claims, losses or costs from a failed warranty are ours, as these terms describe.
  • Claims. We, not Apple, handle any claims about Cinazu, including product liability, failure to meet legal requirements, and consumer protection or privacy claims.
  • Intellectual property. If someone claims Cinazu infringes their intellectual property, we, not Apple, will handle it.
  • Legal compliance. You confirm you aren't in a country under a US government embargo or designated as "terrorist supporting", and aren't on any US government list of prohibited or restricted parties.
  • Third-party terms. You must follow any third-party terms that apply when you use Cinazu, such as your network provider's.
  • Apple's rights. Apple and its subsidiaries can enforce these terms against you as a third-party beneficiary.
  • Conflicts. If these terms conflict with Apple's Licensed Application End User License Agreement on any of these points, Apple's terms apply.
  • Purchases. In-app purchases are also subject to Apple's Media Services Terms.

22. Contact

support@cinazu.com · Lil Dog Productions, LLC, Los Angeles, California, United States